Venuss Ice Cream (hereinafter referred to as "the Brand") is an online retail website (hereinafter referred to as "the Website") operated and managed by PEISENFOOD LTD.(hereinafter referred to as "the Company"). Through the Website, the Company provides services to consumers (hereinafter referred to as "you").
To protect your privacy, the Company has established this Venuss Ice Cream Privacy Policy (hereinafter referred to as "the Policy") in accordance with the Personal Data Protection Act. The Policy explains how the Company collects, uses, processes, and protects your personal data.
To safeguard your rights, please read the following information carefully.
1. Scope of Application
This Policy applies solely to the collection, processing, and use of your personal data by this Website and the Company.
If you click on links to third-party websites or pages that are not operated by the Company or unrelated to the services of this Website, your personal data will be handled in accordance with the privacy policies of those respective websites or page operators. This Policy will not apply in such cases, and the Company assumes no responsibility for the accuracy or security of the information contained on those websites.
2. Personal Data Security
The Company will use the personal data collected through this Website solely within the scope of the purposes stated in this Policy. Without your consent, the Company will not provide your personal data to any third party unrelated to the services of this Website or use it for any other purposes.
You are responsible for safeguarding your account credentials and personal information on this Website. Do not disclose your account details, passwords, or personal data to anyone. If you agree to provide your account credentials and personal data to a third party, you assume full responsibility for any risks or consequences arising from potential data breaches.
If your account credentials are accidentally compromised, you should immediately update your account information through the Website's backend or notify the Company to temporarily suspend the account. (The Company may require verification of your personal information.) This will help protect the security of your personal data.
3. Collection, Processing, and Use of Personal Data
Purpose of Collection
The Company collects your personal data when you register as a member on this Website, make transactions, participate in marketing campaigns, or join competitions organized by the Company. If you register through a third-party login method, the Company will collect your login account and other personal data permitted by the third-party platform. To optimize your service experience and provide comprehensive services, your personal data will be used for the following purposes:(1) Marketing activities (including promoting the Company’s products and services, as well as those of its subsidiaries, affiliates, or business partners).
(2) Collection, processing, and use of personal data by non-governmental entities for legally defined obligations.
(3) Contractual, quasi-contractual, or other legal relationship matters.
(4) Consumer and customer management and services.
(5) Consumer protection.
(6) Procurement and supply chain management.
(7) Financial and tax administration.
(8) Information and database management.
(9) Online shopping and other e-commerce services.
(10) Advertising and commercial activity management.
(11) Behavioral research, statistics, and data analysis.
(12) Other financial services.
(13) Other business operations permitted under the Company’s registration or organizational charter.Types of Collected Personal Data
The Company may collect, but is not limited to, the following types of personal data: name, nickname, age, gender, date of birth, identification number, email, address, phone number, payment information, browsing and communication records, account credentials registered or used on this Website, messages or comments left on this Website, and other information that can directly or indirectly identify you.Duration, Location, Recipients, and Methods of Use
(1) Duration: From the date you provide your personal data until you request the Company to stop using it.
(2) Location: The domestic and overseas locations of the recipients listed in section (3).
(3) Recipients: The Company, its subsidiaries, parent companies, affiliates, business partners, contractors (including but not limited to suppliers, logistics providers, payment service providers, banks, couriers, and agents), and consultants (including but not limited to lawyers and accountants).
(4) Methods of Use: The Company may collect, process, use, and transfer (including international transfer) personal data using automated systems or other manual or electronic methods.Your Rights Under the Personal Data Protection Act
You have the following rights regarding your personal data collected by the Company:(1) Request to inquire, view, or obtain a copy of your personal data (a necessary fee may apply).
(2) Request for corrections or updates (the Company may ask for supporting documents).
(3) Request to stop collection, processing, or use of your personal data.
(4) Request deletion of your personal data.How to Exercise Your Rights
If you wish to exercise the above rights, please email service@peisenfood.com. The Company will process your request as soon as possible.Consequences of Refusing to Provide Personal Data
You have the right to decide whether to provide your personal data. However, if you refuse to provide the necessary information requested by this Website, you may be unable to register as a member, complete transactions, or enjoy full services, and the Company will not be responsible for any resulting service limitations.Requests to Stop Collection, Processing, Use, or Deletion
During the period the Company retains your personal data, you may request to stop collection, processing, use, or deletion of your data, except where retention is required by law or for business operations. Please note that once personal data, related records, or accounts are deleted, they cannot be recovered, and you will no longer be able to use the associated services.Suspension of Services Due to False or Misused Information
If your provided personal data is reported by a third party or deemed false, misused, or potentially fraudulent by the Company, the Company reserves the right to suspend services to you.Sharing and Disclosure of Personal Data
The Company will not use your personal data outside the specified purposes in this Policy without your consent, except in the following cases:(1) Anonymized or De-identified Data: The Company may anonymize or de-identify your personal data for statistical, research, or analytical purposes to improve its services.
(2) Publicly Available Data & Legal Compliance: If you have made your data public (e.g., through third-party platforms) or if a government agency requests necessary information in accordance with legal obligations, the Company may provide such data to comply with the law.
(3) Transfer of Brand Ownership: If the Brand's operational rights are transferred to a third party, the Company may transfer your personal data and transaction records to the new owner to ensure continuity of services.
(4) Emergency Situations: The Company may use, share, or disclose your personal data beyond the specified purposes in this Policy to prevent threats to life, health, liberty, property, or to protect the rights of third parties.Personal Data of Minors
If you are under 18 years old, you must obtain consent from your legal guardian or parent before registering or using the services of this Website and agreeing to the Company’s collection, processing, and use of your personal data.Personal Data of Third Parties
If you provide personal data of third parties, you confirm that the third party has been informed of this Policy and that you have obtained their consent for the Company to collect, process, and use their personal data under this Policy.
4. Cookie Technology
To provide you with a better service experience, the Company uses Cookie technology when you access this Website. This helps recognize your identity for future visits. Cookies are small pieces of data stored on your device by the web server through your browser to differentiate users.
You can configure your computer or internet device to accept or reject the use of Cookies. However, disabling Cookies may result in inconvenience or limited functionality when using this Website’s services.
5. Effectiveness and Amendments to This Policy
The Company reserves the right to modify this Policy at any time and will publish the latest revised version on this Website. Please review it carefully.
If you continue to use the services provided by this Website after the updated Policy has been announced and becomes effective, it will be deemed that you agree to the collection and use of your personal data as described in this Policy.
6. Contact Information
If you have any questions regarding this Policy or the use of your personal data, please contact us using the following details:
Service Hours: Monday to Friday, 10:00 AM – 6:00 PM (excluding weekends and public holidays)
Customer Service Email: service@peisenfood.com
7. Jurisdiction
In the event of any legal disputes arising from this Policy, both parties agree that the laws of the Republic of China (Taiwan) shall be the governing law, and the Taipei District Court in Taiwan shall be the court of first instance.
Effective Date of This Policy: October 2, 2023
